Helpline

Problem At Work? Need Some Help?

The helpline is an exclusive confidential service for ACM members and branches. It offers information and advice on any aspect of employment relations. The service can be used either in your capacity as an employee with a workplace problem, or in your professional capacity as a manager.

We have four regional officers that cover the whole of England and Wales. The remit of the regional officers is to provide a proactive service to members and branches, dealing with individual casework, collective negotiations, recruitment and branch development.  Members and branch officers can contact their regional officer directly on the following telephone number or email address:

Regional Officer London and South East

Kalbinder Herr
Tel 01865 765 454
kalbinderherr@acm.uk.com

Regional Officer Central and Southern England

Derek Addison
Helpline 01865 760 958
derekaddison@acm.uk.com

Regional Officer North Midlands and Eastern

Dennis Cummings
Helpline 01332 835134
denniscummings@acm.uk.com

Regional Officer North and North Wales

Pauline Rodmell
Helpline 01204 660440
paulinerodmell@acm.uk.com

Regional Officer South Wales and South West

Rachel Jennings
Helpline 01752 839643
racheljennings@acm.uk.com

Northern Ireland and Scotland

Members in Northern Ireland and Scotland are not presently covered by a regional officer and should contact the national helpline on:

Tel: 01858 411 540 

Fax: 01858 461 366

Email: helpline@acm.uk.com  

Please remember to give a contact telephone number and email address. Please also try to have your ACM membership number available.

Note: Messages can be left for calls made outside of normal hours.

For more details about the helpline, please read our leaflet ER1 The ACM Helpline

For information about our caseworker service, please refer to our Caseworker Service & Legal Support Policy and Procedure