September 2002

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Contribute to an ACM Management Handbook!

We are still seeking contributions for The Organised College Manager, ACM’s new management handbook. Send us a clear, detailed description of a specific strategy that works well, that you would like to share with colleagues. The basic structure of the handbook is detailed below to give you ideas about where you could make an input. The name of each member will appear next to their contribution in the final publication.

1. Introduction

2. Managing your time

  • Diary
  • Emails
  • Telephone
  • Interruptions
  • Crises

3. Managing your desk and papers

  • Desk
  • Workbag
  • Filing cabinet
  • Shelves
  • Intray
  • Post
  • Bring forward system
  • Current papers
  • Notice board

4. Managing meetings

  • Agenda
  • Papers
  • Chairing meetings
  • Notes of meetings

5. Managing your computer

  • Folders
  • Documents
  • Desktop
  • Favourites
  • Email
  • Web

6. The organised traveller

  • Planning your journey (train times/ traffic conditions)
  • Making the most of journey time
  • Travel kit

7. Personal matters for the busy manager

  • Your CV
  • Your professional development
  • Preserving personal time
  • Making the most of personal time

Please send your contribution to Nadine Cartner at nadinecartner@acm.uk.com or post it to 10 De Montfort Street, Leicester LE1 7GG by the END OF OCTOBER 2002. Many thanks!

Caseworker Service Adds Value

image : photo of case workers

Back row: Iain Bannerman, Eileen Milburn, John Bolton, Nina Barker, Dennis Cummings Front row: John Mowbray, John Bolton, Wilson Longden Photograph by Roy Martin, Function Photographic

The value our caseworker service adds to your ACM membership is unquestionable. Our network of caseworkers deal with a wide range of workplace problems for members and continue to receive high levels of satisfaction from those who have needed their help.

One of the key advantages ACM has over other unions is the speed of response. A call to ACM will bring initial support and advice over the phone, and if you need workplace representation, a caseworker will be in touch often the same day, and always within 24 hours. Yet in the bigger unions, where officers frequently have a large number of members to help, we’ve heard of cases where callers have to wait several days for an official to call them back.

Access to the caseworker service is obtained via our helpline. Our experienced advisors will discuss your problem, offering help and support as required. If they believe a caseworker is needed, a referral will be made. The helpline number is 0116 285 4055.

WITH WILL AID, EVERYONE’S A WINNER

Protect your loved ones and help raise funds to fight poverty across the world, by making or updating your Will this November with a Will Aid solicitor.

We should all make or up-date our Wills regularly, to ensure that those we love do not have to suffer the stress and expense that ensue when someone dies intestate.

Your Will Aid solicitor will not charge a fee but will suggest a voluntary donation to Will Aid. The money raised is shared between seven of the UK’s best-loved charities: Action Aid, British Red Cross, Christian Aid, Save the Children UK, Sight Savers International, SCIAF (Scotland) and Trocaire (Northern Ireland).

To find a participating solicitor near you, call 0870 6060239 or visit www.willaid.org.uk. A leaflet giving further details is enclosed with this newsletter.